Terms of Use

1. Definitions

• "The Company" - Sarah laloum tourism llc
• "The User" - anyone who browses or uses the website
• "The Services" - Tourism & Travel provided through the website

2. Description of Services

Sarah laloum tourism llc provides Tourism & Travel through the website. The services are subject to the terms detailed in this document
and may change from time to time.

3. Terms of Use

Use of the website is conditional upon compliance with the following terms:

• Use of the website for lawful purposes only
• Non-interference with the website's operation or other users
• Not uploading offensive, unlawful, or harmful content
• Respecting copyright and intellectual property rights
• Not performing actions that may compromise the website's security

4. User Obligations

• Providing accurate and correct information when registering or booking
• Maintaining the confidentiality of account access credentials
• Immediate notification of any unauthorized use of the account
• Updating personal information as needed

5. Payment and Refund Policy

If the services include payment:

• Payments are processed through secure and encrypted systems
• Prices include taxes and relevant charges in accordance with UAE laws
• Cancellation policy: Orders cannot be cancelled once placed. Every order is final and binding.
• Company liability: The company is responsible for ticket issuance only. The company is not responsible for attraction conditions, their management, operational changes, or cancellations by attraction providers.
• Hotels — Cancellation policy: In the event that the hotel approves a cancellation of a booking on its part, the customer will be entitled to a credit only for future use of the company's services — and not a monetary refund. The credit is valid for one year from the date of cancellation.
• The customer cannot request a refund under any circumstances, including change of plans, health conditions, flight schedule changes, and weather.

6. Limitation of Liability

The services are provided "as is" without warranty of any kind. The company shall not be liable for indirect,
consequential, or special damages arising from the use of the website, except in cases where the law provides otherwise.

7. Copyright and Intellectual Property

All content on the website, including texts, images, design, and code, is protected by copyright belonging to Sarah laloum tourism llc.
Reproduction, distribution, or commercial use of the content without written permission is prohibited.

8. Privacy

Collection and use of personal information is subject to our privacy policy. Use of the website constitutes consent
to the privacy policy as detailed separately.

9. Changes to Terms of Use

The company may modify these terms of use at any time. Material changes will be published on the website with advance notice
of 30 days. Continued use after the change constitutes acceptance of the new terms.

10. Termination of Service

The company may discontinue or restrict the service at any time, including in the event of a breach of the terms of use.
In the event of termination of service, the provisions of the relevant sections shall remain in effect.

11. Governing Law and Dispute Resolution

These terms of use are subject to the laws of the United Arab Emirates (UAE). Any dispute shall be heard in the competent courts in Dubai, United Arab Emirates, with preference given to arbitration or mediation where possible. The company operates under a tourism license in accordance with the laws of the United Arab Emirates.

12. General Provisions

• If any of the terms are declared invalid, the remaining terms will remain in effect
• Non-enforcement of a right shall not be considered a waiver of it
• The terms of use constitute the entire agreement between the parties